Terms and Conditions of simsinos
The rules that govern every account, bonus and wager at simsinos, summarized in plain language and cross-referenced to the full legal document in our footer.
How the simsinos Terms and Conditions work
Last updated: July 28, 2026
This page summarizes the legal framework that applies to every player at simsinos. It does not replace the full Terms and Conditions document, which is the binding version and which you can find linked in the footer of simsinos.com alongside our exact company name, tax ID and registered address.
When you open an account at simsinos, you accept a contract. That contract sets out who can play, how your identity is checked, how bonuses are credited and withdrawn, and what happens if a dispute arises. The version published in the site footer is always the authoritative one. If anything on this page appears to conflict with that document, the footer document governs.
Who can open an account
Access to simsinos is restricted to players who are 18 years of age or older and who are physically located in a jurisdiction where our services are permitted. We reserve the right to ask for proof of age and location before, during or after registration. One account is allowed per person, per household and per payment instrument. Duplicate accounts can be closed and any related balances forfeited under the terms of the full document.
Identity verification and account security
Spanish operators are required to confirm the identity of every player before releasing withdrawals, in line with anti-money laundering rules that apply to gambling operators supervised by the Dirección General de Ordenación del Juego (DGOJ). At simsinos this typically means submitting a government ID, a proof of address and, in some cases, a selfie or proof of the payment method used. Verification protects your funds and prevents third parties from accessing your account.
- Government-issued photo ID (national ID card or passport)
- Proof of address dated within the last three months
- Proof of ownership for the card, e-wallet or bank account used to deposit
- Any additional document requested for source-of-funds checks
Exact licence and company details
Bonuses, wagering and promotional terms
Our welcome package and any periodic promotion, including free spins on selected slots, are governed by their own specific terms in addition to the general Terms and Conditions. Bonus terms cover minimum deposits, wagering requirements, eligible games, maximum bet limits while a bonus is active, and expiry dates. T&Cs apply to every bonus mentioned anywhere on this site, and the specific figures live on our Bonus page and inside your account dashboard, never guessed or estimated here.
| Topic | What it covers |
|---|---|
| Eligibility | Minimum age of 18, permitted jurisdictions, one account per person |
| Verification | Documents required, timing, consequences of failed checks |
| Bonuses | Wagering requirements, eligible games, expiry, forfeiture rules |
| Payments | Deposit and withdrawal limits, processing times, currency |
| Fair play | Game rules, RNG certification references, suspected abuse |
| Account closure | Self-exclusion, inactivity, breach of terms |
| Disputes | Internal complaints process, DGOJ escalation route |
Payments, limits and currency
Deposits and withdrawals at simsinos can be made through Bizum, Visa, Mastercard, PayPal, Skrill, Neteller, Paysafecard and bank transfer, subject to the limits and processing windows described in the full document and on our Payment Methods page. Withdrawal requests are matched against verified identity and payment ownership, which is why an unverified account may see a payout delayed until documents are reviewed.
Fair play, errors and suspected abuse
All games offered by our providers, including Pragmatic Play, Play'n GO, Evolution Gaming, NetEnt, Red Tiger, Microgaming and Yggdrasil, run on certified random number generation. If a technical error credits an incorrect balance, or if we detect bonus abuse, collusion or the use of banned strategies, we reserve the right to void the affected bets and adjust the balance accordingly, as detailed in the full Terms and Conditions.
Account closure and responsible gambling
You can close your account, set deposit or session limits, or request self-exclusion at any time from your account settings. These tools sit alongside the national self-exclusion register and the support offered by FEJAR (900 200 225, https://www.fejar.org/). Full details on limits and self-exclusion are on our Responsible Gambling page.
Disputes and complaints
If you disagree with a decision on your account, the first step is our support team, available in Spanish around the clock. If the complaint is not resolved to your satisfaction, the full Terms and Conditions describe the escalation route available to players under DGOJ oversight, including any deadlines you must respect to keep that option open.
Related pages: Bonus, Responsible Gambling, Privacy Policy. Ready to play under these terms? Register and complete verification before your first withdrawal.