How simsinos Protects Your Personal Data

What personal data simsinos collects

When you register at simsinos we ask for the basics: your full name, date of birth, address, email and phone number. Once you deposit or withdraw, we also process payment details tied to the method you choose, whether that is a card, Bizum, PayPal or another supported option. During gameplay we log session activity, wager history and bonus usage, mainly so support can help you faster if something looks off and so we can meet DGOJ reporting obligations.

Some data is collected automatically: device type, browser, IP address and rough location, used to keep the platform stable and to flag access from restricted regions or duplicate accounts. None of this is sold to third parties for marketing outside what you have explicitly consented to.

Why identity verification (KYC) is required

Spanish gambling regulation requires operators to confirm that every player is who they say they are and is at least 18 years old. This is standard across the regulated market, not something unique to simsinos, and it exists to prevent underage access, fraud and money laundering.

In practice, verification usually means uploading a government-issued ID (DNI, NIE or passport) and, for larger withdrawals, proof of address or a screenshot of the payment method used. simsinos aims to keep this step quick: most documents are reviewed within a short window, though processing time can vary depending on volume and document quality. You should confirm current turnaround expectations in your account dashboard or with support, since these details can change.

How transaction security works

Deposits and withdrawals at simsinos run through encrypted connections between your browser and our payment processors. Card numbers and e-wallet credentials are handled by the payment provider itself, not stored in plain text on simsinos servers. Methods such as Visa, Mastercard, PayPal, Skrill, Neteller, Paysafecard, Bizum and bank transfer each carry their own fraud checks on top of what simsinos applies internally.

Withdrawal requests are typically matched against the deposit method used and the verified identity on file. This is a common anti-fraud practice across regulated casinos and one more reason to keep your account details, including your registered address and phone number, up to date.

Data retention and your rights

Personal and transaction data is kept for as long as required under Spanish gambling and tax regulations, and afterwards for whatever period the full privacy policy specifies. Under the Spanish data protection framework, aligned with the EU's GDPR, you have the right to request access to your data, ask for corrections, request deletion where legally possible, and object to certain processing. Requests like these should go through the contact channel listed in the full privacy policy or through account support.

The exact identity of the data controller, its registered address, the DGOJ licence reference and the formal retention schedule are matters of public record that must be confirmed in the official footer of simsinos.com. This page describes how things work in general terms; the footer document is the binding legal text.

Cookies and marketing preferences

simsinos uses cookies for session management, fraud prevention and, where you have opted in, personalized promotions. You can adjust marketing preferences from your account settings at any time, and doing so does not affect your ability to play or withdraw funds.

• Essential cookies keep you logged in and your session secure.
• Analytics cookies help us understand which pages and games are used, in aggregate.
• Marketing cookies, only with consent, personalize promotional emails and on-site offers.
• You can withdraw marketing consent from your account at any time without closing your account.

For related reading, see Bonos for current welcome offers, Métodos de pago for a breakdown of supported payment options, and Juego responsable for self-control tools. If you are ready to play, you can register here.